This Privacy Policy explains how FCB HEALTH PUBLICIDADE LTDA collects, uses, stores and protects your personal information when you visit our website or interact with our digital programs and services. Please read this document carefully.
This website is operated by FCB HEALTH PUBLICIDADE LTDA, a Brazilian limited liability company registered under CNPJ 02.995.792/0001-07, with registered address at Av. Pres. Juscelino Kubitschek, 1909, Conj. 191 Parte, Vila Nova Conceição, São Paulo — RS, CEP 04.543-907, Brazil.
FCB HEALTH PUBLICIDADE LTDA acts as the data controller for all personal information collected through this website and its associated digital programs. For any privacy-related inquiries, you may contact us at contato@ipghealth.com.
We collect two categories of personal information: information you provide directly, and information collected automatically when you use our website.
Information you provide directly:
Information collected automatically:
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service delivery | Processing your purchase, granting digital access and delivering program materials |
| Customer support | Responding to inquiries, refund requests and technical issues |
| Communications | Sending order confirmations, access credentials and relevant updates |
| Analytics | Understanding how visitors use our site to improve content and experience |
| Legal compliance | Meeting obligations under Brazilian law (LGPD) and other applicable regulations |
| Fraud prevention | Detecting and preventing unauthorized transactions or misuse of our services |
We do not use your personal data for automated decision-making that produces legal effects or similarly significant impacts without your explicit consent.
Under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13.709/2018), we process your personal data on the following legal bases:
Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.
We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device.
Types of cookies we use:
| Type | Purpose | Can be declined? |
|---|---|---|
| Essential | Required for core site functionality (e.g., session management) | No — necessary for the site to function |
| Analytics | Collect anonymized data about page visits and user behavior | Yes — via our cookie consent banner |
| Marketing | Track visits from advertising platforms to measure campaign performance | Yes — via our cookie consent banner |
You can manage your cookie preferences at any time using the consent banner displayed when you first visit our site, or by adjusting your browser settings. Note that disabling certain cookies may affect the functionality of our website.
We do not sell, rent or trade your personal data to third parties. We may share your information only in the following limited circumstances:
All third-party service providers we engage are required to handle your data in accordance with applicable data protection law and are permitted to use it only for the specific purposes we have defined.
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
When data is no longer required, we delete it securely or anonymize it so that it can no longer be linked to you.
Under the LGPD and other applicable law, you have the following rights regarding your personal data:
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, disclosure or destruction. These measures include:
While we take all reasonable precautions, no transmission over the internet or electronic storage system is completely secure. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify you and the relevant authorities as required by law.
Some of our third-party service providers (such as analytics and email platforms) may process your data outside of Brazil. Where this occurs, we ensure that appropriate safeguards are in place in accordance with LGPD requirements, including:
Our website and digital programs are intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from minors.
If you believe that a minor has provided us with personal information without appropriate parental consent, please contact us immediately at contato@ipghealth.com and we will take steps to delete the relevant data promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will:
Your continued use of our website after any changes constitutes your acknowledgment of the updated policy. We encourage you to review this page periodically.
For any questions, requests or concerns regarding this Privacy Policy or the handling of your personal data, please contact us using the information below: